Certified Strategic Planner

Kathleen McCleskey

Kathleen McCleskey has developed and presented workshops to over 16,000 participants in the United States, Egypt (USAID), Spain, Guam, Germany, Holland, Korea, Canada, Malawi (USAID), Jamaica (MIND), Japan, Thailand (USAID) and Belgium. McCleskey is a certified strategic planner in the Cornerstone Organizational Planning© process. She has a master’s degree in Human Relations from the University of Oklahoma, and a bachelor’s degree from the University of Maryland. She has co-authored a book on interviewing skills and a book on community connections. In addition, McCleskey teaches online courses at the University of North Texas.

Engaging, Managing, and Retaining Volunteers Through Client- Focused Engagement

Course Description...

Volunteers help to augment paid staff efforts with mission completion. Yet, managing and retaining volunteers is more than a “Ya’ll Come” proposition. When engaging volunteers, you must consider what skills your organization needs in order to complete its mission. Volunteer engagement should be client-focused, not organization-focused. Participants in this session will explore the basics of a well-run volunteer program and will learn how a well-run program ties directly to volunteer retention.

You will Learn

1. Develop volunteer engagement opportunities that are mission-focused 

2. Create tasks that will attract volunteers 

3. Understand the importance of skill-based 


4. Construct an attention-grabbing message


5. Support and retain your volunteers 

  • Enhance your career!

    Affordable, high-quality workshops and certificate programs for nonprofit professionals in the areas of management, leadership, grant writing, fundraising, marketing and more.

  • Focus on your future!

    Special training cohort opportunities focused on specific topics for nonprofit leaders.

  • Solidify your learning!

    A resource library with printed and online, subscription-based resources featuring over 200 hard copy/paperback volumes on nonprofit topics.

Important Information

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  • You can withdraw consent to use your personal data at any time by emailing info@saafdn.org. Please write “Withdraw My Data” in the subject line of your email.

Refund/Credit Policy

  • The San Antonio Area Foundation has a no refund policy.

    If a workshop and/or class has been unexpectedly cancelled and/or postponed by the Area Foundation, a refund or credit towards another workshop and/or class will be issued. If a registrant is unable to attend a workshop and/or class, a substitute may be sent or a credit may be issued. No credits will be given for cancellations received less than 48 hours before a workshop.

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